01/30/11   Great Service and Staff by tracy k at Citysearch

I am so grateful to have such a wonderful auto repair shop in the vicinity. Great Bear is 100% trustworthy and reliable. I felt extremely comfortable asking questions and Audra did everything to explain in detail my repair. Thank you Audra, you rock!! I refer all my friends , family, and clients to you and Great Bear! Keep up the great and honest work. I love your tv show by the way!! Very informative!


Steve Brant

March 03, 2011 16:58

The people at Great Bear have kept my 2008 Mustang GT (Bullitt edition) running great and have even helped with with a few minor modifications. I always feel like a member of the family when I visit Great Bear!



02/07/11 Experienced Mechanics by Denless22 at Citysearch

I have been a customer of Great Bear for the past 3 years. My experience with Audra and her staff has always been one of honesty and courtesy. They have always taken the time to explain to me what work needs to done and I have always received experienced advice.

I have been very happy with their automotive repairs. They are reliable as far as scheduling repairs and the work is always done in a timely fashion. I have recommended them to all my friends.


ritcipr

I brought my car in on March 23rd for a state inspection however I wanted them to check the struts on my car. They took my car in right away, inspected it and informed me that although the struts were low that I can continue to drive because they were expensive to change(very honest). I decided to change them and I needed a wheel alignment as well. Within 4 hours I was home when I am so used to waiting days for my car. The staff were very friendly so was Shari & Audra(owner) who was intrigued on how I found her shop(RepairPal) which is great to finally find a female mechanic that actually owns the shop. I was still having problems after they fixed my car, taking it back that following Saturday and again took me in right away because they believed if they touched it, it's covered & they have to fix it. After I explained to them what I felt was wrong with the car without even interrupting me, they determined it could be one or two things however since they initially repaired my car it was no cost to me. Car now runs great for a 14 year old car. The staff did not ignore me the entire time I was there and it was talking with them liked I knew them for a long time.

 

01/24/11   honesty   by tjasonkim at Citysearch

I've been coming to Great Bear for the past 12 years mainly because of honesty. So many auto repair shops out there where you feel that you've been cheated after the work is completed but with Great Bear I'm always at ease



Judi Miller

March 03, 2011 13:59

Lucky for me I found through recommendation Audra from Great Bear on Sanford Avenue. From the moment I walked in I was relaxed with the atmosphere and my nervousness left me. Audra explaned to me what needed to be done and what the cost would be. I had an instant bond and my gut feelng was things will be right. To this day Audra has not disappointed me and she has a lifetime customer


Brian M.

Newton, MA

11/27/2010

had to stop by flushing from boston, found 5star reviews about this place so brought my 95 legend for ac compressor and blowmotor repl..prices are what they are for parts but Danny, the head tech charged me as low as he could for labor..it was also good to see the nice office mgr Shari, turn hardball negotiator to haggle part prices.. then the part came defective so had to wait another 3 hrs. but then they buy me lunch which was cool..checked my fluids, tires and even fixed my plate light from dangling for waiting around. audra the owner seems to run a tight ship




danielle d.

Forest Hills, NY

11/12/2010

nice ppl! i liked it that they have a waiting area, also they get the work done really fast!! fair price...they just didnt email me the coupon as they promised....

Comment from Audra F. of Great Bear Auto Repair and Auto Body Center 11/13/2010   
user photo

Hing Y.

Flushing, NY

10/25/2010

My new car had some scratches and I came here to get it repaired.  The results and staff were great.   Very reasonable priced and highly recommended.  I will totally come here again if I had any automobile issues in the future.

 

Art H.

Bayside, NY

10/1/2010

Thank goodness I found this place, finding an honest mechanic is tough. A guy at work referred me after a small fender bender. I was shocked when my car was completed before schedule and without any "surprise" add ons. Not like other experiences I have had in the past. Service was great and I will come back.





09/08/10Great Bear Auto Repair and Auto Body Shop
by ben yarkoni at Citysearch

Nothing but great !!!

Professional reliable and very pleasant.

happy to say they fixed my car the right way!!!

great place they will take care of you. they have pretty good prices all around what more can i say

Audra thanks again for the help you are amazing





Kristen M.

Rego Park, Queens, NY

9/9/2010

For the first time in my life, I felt like I wasn't getting screwed by an auto center. The service here is great! Super friendly staff! Will definitely be going back again and again.




Great Bear is Great...........
Rated 5.0 out of 5.0 By Mario - Aug 3, 2010
August 3, 2010 on vacation this week with the family.. My 1999 Honda CRV started pulling right and the steering wheel started to move up and down. I thought well there goes the time with the family. I searched Google for good auto mechanic in Queens New York. Great bear came up, looked at there You tube site and there face book ... If this place was half as good as it seemed it would be worth the 10 mile drive from my house. Well it was worth every mile.. Cherry toke care of me as soon as I pulled in. A mechanic went with me around the block to check the problem and said it was the tires. They changed the tires and aligned the car for great price. The most important thing is that I did not feel like I was being sold services I did not need. My Grandfather told me you needed Three things in life a God, good Doctor, and a Good Auto Repair place that you could trust... Both Bill and Cherry were so pleasant and very hospitable. In the past after I would get me car repaired I ...? More »
August 3, 2010 on vacation this week with the family.. My 1999 Honda CRV started pulling right and the steering wheel started to move up and down. I thought well there goes the time with the family. I searched Google for good auto mechanic in Queens New York. Great bear came up, looked at there You tube site and there face book ... If this place was half as good as it seemed it would be worth the 10 mile drive from my house. Well it was worth every mile.. Cherry toke care of me as soon as I pulled in. A mechanic went with me around the block to check the problem and said it was the tires. They changed the tires and aligned the car for great price. The most important thing is that I did not feel like I was being sold services I did not need. My Grandfather told me you needed Three things in life a God, good Doctor, and a Good Auto Repair place that you could trust... Both Bill and Cherry were so pleasant and very hospitable. In the past after I would get me car repaired I would leave ASAP but not here I talk to them for about 20 minutes after my car was repaired I know I have found my car repair place since I have never left a auto repair garage with a smile that says a lot about Great Bear, the service and the people who work there. « Hide
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Great bears Great Service??
Rated 5.0 out of 5.0 By Kevin11unit - Apr 7, 2010
I have used Great bear auto center in queens numerous times. They have excellent service, very intelligent workers, and they all take pride in there work, and enjoy doing there job. Great Bear is an auto shop dedicated to helping its customers there customers appear to be there top priority. They have helped me save so much money on parts that other auto shops tried to scam me on and they do excellent work. They have done body work on my car and they do a beautiful job to keep your car looking mint and also they do a very clean job. They also have always serviced my car and i put lots of trust in them. I believe there the reason why my car has 150000 miles on it and is still running amazing. I would highly recommend you check out Great bear for an amazing automotive experience.?


i love this shop Great bear has proven to me over and over again on my 2 cars, for many years, they are reputable, honest and trustworthy. 6 years ago I was ripped off from a mechanic I was using. Since that time I am very aware of the services I get on my car..So glad to have found Audra and Danny at great bear to service my car. I am a loyal customer. I am thankful you keep

honesty and quality as your priority.

July 10, 2010 by Anonymous


ballplayin
April 18, 2010 21:22
I have been bringing my cars to Great Bear for the last 15 years. They are the best, I would never think of going anyway else. From basic maintenance to auto body work, Audra and the staff are very professional and knowledgeable. It's worth the trip. Go there before going anywhere else 
 

Great Bear - Great Service

Having had the same mechanic for over 20 years, the search for a honest, friendly, reasonably priced, expeditious auto services, was a troublesome and costly journey. Gradually increasing the radius from my home, I one day ended up Great Bear in Flushing. That was approximetely 2 years ago, and I have been a satisfied Great Bear customer ever since.

To all whom it may concern. Come to Great Bear for your auto services and make yourself some new friends, you will be happy you did.

July 07, 2010 by Warren Waite in Jamaica, NY

The Best Place Around

My family has been going to Great Bear for over 20 years. I don't trust anyone else. I am actually moving 35 miles away and I will travel to Flushing to go to Great Bear. They are fast, reliable and honest. It's a friendly and comfortable atmosphere for women like me who don't know much about cars. I go there for inspection, oil changes, brakes, wiper blades, tires, batteries....everything! I highly recommend them to everyone who wants to put their car(s) in skilled hands.

April 29, 2010 by Tracy in Flushing, NY

Great Place for car repair & check-up

Family owned business with a personal touch (even fresh flowers on the counter and a clean bathroom!) Been using Great Bear for almost 20 years--- great staff, exp. mechanics, friendly & caring atmosphere. Thank you Audra, Danny, Billy, Harry,.............

May 10, 2010 by Debra in Bayside, NY

Priceless customer service ....

Despite the fact that I have been a loyal customer for about 15 years, I am still taken by the honesty & reliability of this repair shop!
In this age of ever increasing costs, Great Bear/Audra & Danny have held fast to keeping their prices realistic & their recommendations for repair true to the needs of the auto they are servicing! They have built a business on the foundation of truth, reliability & expert repair service......Priceless!!!!!

May 08, 2010 by Michelle Baker in Bayside, NY

Top Notch

Great Bear Auto is great. The staff is always friendly and helpful and they get me in and out quickly. I used to go to the dealer and have to wait weeks for service, not anymore. Audra and her staff are top notch

March 30, 2010 by nancy in New Hyde Park, NY

This is the only shop I will ever use!

Are you looking for a mechanic you can trust Great Bear in Flushing is your place. Proven fact i've taken my car to a dealer mechanic and they wanted too charge me a arm and leg for work that didn't need to be done. When I took my car to Great Bear they fixed what I needed fixed and didn't try and clean my bank account. If you want a honest good working mechanic choose Great Bear! You wont be disappointed!

March 13, 2010 by Anonymous

Great Bear Great Service

I have used Great Bear Auto on Sanford Ave. in Flushing several times now. It seems that even when there are lots of cars at the station they are able to change my oil very quickly while I wait. So, they can deliver exceptional service on a routine oil change. I can tell you they can also solve tough mechanical problems. My wife's car had electrical problems where the car would intermittently lose power. This went on for months. We brought the car to another mechanic several times but the problem continued. About six months ago I had the car towed to Great Bear. Their initial work-up didn't find any problem so they looked deeper. A thorough inspection of the electrical wires found some that were damaged under the front seat . Great Bear replaced the wires and the problem has never recurred since. For solving tough problems and for exceptional service I recommend Great Bear Auto.

April 28, 2010 by Joseph Debe in Valley Stream, NY

04/24/10

Auto repair

by LaurieBK at Citysearch

I've been going to GB for more than 35 years. They are always reliable and honest at fair prices. I do all my dealer maintance service there and have never had a problem. Good Service Good People Good Dogs.

See Audra or Danny.

  • Pros: Reliable and trustworthy
  • Cons: none 
     

Jenn F.

Flushing, NY

3/13/2010

as a single woman it is wonderful to have found this service garage which offers competence, honesty and value. had the rating choice been efficient vs. speed I would have given a 5. I have never had to bring my car back in for the same issue it was initially brought in for. It is comforting to know that I do not need to worry about being deceived or workmanship. Car repairs are stressful enough!  
Danny and Audra are great. Great Bear is Great!



Anthony C.

Old Bethpage, NY

3/19/2010

I have had the opportunity to use Great Bear on several occasions.  When my volvo needed diagnosis as to the issue and for body work on my son's Altima.  Many times when you bring your car for service, the process is one which can wear you out.  Clearly, Audra and Danny understand that your time is more important than their time is, so they are quick to thoroughly diagnose the problem, provide you with an estimate and a timeframe for completion.  My Volvo was in the shop at 10am, the repair was approved by me and the work completed so I could have the car by the end of the day.  Great Bear is the most honest shop I have ever visited and I have owned cars for over 35 years. I would recommend Great Bear as a choice, even if you have to travel to get there.  As far as the body work, they took care of the entire process, working with the insurance adjuster, making certain that everything was addressed and completing the repairs sooner than expected.  The car looks like new and there was serious damage.
The staff and owners at Great Bear do a terrific job.



C.e. Smith I just had some work done on my car at Great Bear Auto shop. It was my first time there and will not be my last! I was treat like I was one of the family. Everyone was very friendly and the service was fantastic and the mechanics were knowledgeable. I drove from the Bronx and it totally was worth it!! You guys rock!!!!



Michael Avallone
March 27, 2010

 I've been coming to great bear for 15 years now. why so long? becuase they truly take care of their customers. you make in walk frustrated with your vehicle not working probably, but the majority of times, you'lll get same day service and the end results are most satisfying and it will make you forget about any car pro...blems you had. no over cahrges! no unneccessary repairs or services! And before you leave, Audra will give you some great advice on the maintanence of car. See Danny for diagnostics for your car nad Harry will make sure the job is done right. I live 15 miles away from this sation and my loyaly remains with Audra and her team for many years to come.


Gayle Naftaly
Although I am a new customer, I am loyal and feel safe. Thanks Audra for bring me in, both Rony and I have landed.

Lia K.

New York, NY

Mechanic, auto repair shop, place to call when my car "surprises" me and car-guru. Great Bear has been around since the 1930s. Of course I wasn't around in the '30s, however, my parents and I have been taking our '00 honda to Great Bear for at least 10 years and they've never disappointed. Danny and Frankie is who I tend to see most of the time. They've got mechanics and owners that speak Korean (plus for my parents) and English (plus for me). Great Bear associates gives me advice that is reasonable. At Great Bear I've gotten my windshield mirror replaced, oil changes, check ups, inspection sticker, re-bolt my license plate when it "fell off" and others, I'm sure. I always feel at ease when I drop off my car at Great Bear. Service is absolutely wonderful. I TRUST these folks, so much so that I drove to Queens from the Bronx to have my car serviced. Cost for repairs seem reasonable. They accept cash, credit for payment.

If you're looking for a new mechanic/auto repair shop in the neighborhood, look no further, go to Great Bear. Call in advance to see how long it'll take for diagnostics. (I usually go at 7:30 AM).



Sandra Petrucco Sena
March 28, 2010
After years of going to the dealer for regular oil changes, and ALWAYS having them find SOMETHING that costs no less than $500 - it is such a comfort to know that Great Bear tells you the way it is! Now going for regular "check-ups" is awesome! I know that Audra, and all her staff have my car, my safety and my trust as their priority!

Maritza Marzan Jurist

March 26, 2010

Congratulations on the wonderful service that you are providing. I am trying to get my daughter to attend your next class. It can only help her.

  ups
June 11, 2010 06:08

work here is always well done. people are friendly and courtious.


Kristina Buttercup Obermeier

April 3, 2010

My family and I have been going to Audra, Danny and Bill @ Great Bear for years! They know what they are talking about and never make you put more work into your car then you need to. Very fast and great service! 2 THUMBS UP!

What do you want to know?

I will not have my car serviced anywhere but Great Bear. They are honest, efficient, knowledgeable and reasonably priced.

January 09, 2010 by Edward Ceglia in Whitestone, NY

Great service nice people

HealthSource of Flushing

This is the place to go for an honest evaluation, estimate, and great service. If they tell you it needs to be done you can trust them to do it right.

November 18, 2009 by HealthSource of Flushing in Flushing, NY


You can place your trust with Great Bear

Every time I've been there, I have received great service from them. The difference is that they care about your car and are not trying to pad the bill like other repair shops. The owner also takes great care in making sure your experience with them is nothing but top notch.

March 13, 2010 by Wing in Flushing, NY

 

 

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